Privacy policy

Last updated: November 5, 2025

Naileey operates this store and website, including all related information, content, features, tools, products, and services, to provide you with a curated shopping experience (the “Services”). This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described here.

Operator & Contact Details

Naileey operates from the United Arab Emirates and maintains a U.S. registered agent address for legal notices.
Mailing (legal notices): Registered Agents Inc, 30 N Gould St Ste R, Sheridan, WY 82801, USA
Email: hello@naileey.com
Related policies: Terms of Service — https://www.naileey.com/policies/terms-of-service


Personal Information We Collect or Process

When we use the term “personal information,” we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified so that it cannot identify or be reasonably linked to you.

Depending on how you interact with the Services, where you live, and as permitted or required by applicable law, we may collect or process the following categories of personal information, including inferences drawn from this personal information:

  • Contact details: name, address, billing address, shipping address, phone number, and email address.

  • Financial information: credit/debit card and financial account numbers, payment card information, transaction details, form of payment, payment confirmation, and other payment details.

  • Account information: username, password, security questions, preferences, and settings.

  • Transaction information: items you view, put in your cart, add to your wishlist, or purchase, return, exchange, or cancel, and your past transactions.

  • Communications with us: information you include when you contact customer support or otherwise communicate with us.

  • Device information: information about your device, browser, or network connection, your IP address, and other unique identifiers.

  • Usage information: information regarding your interaction with the Services, including how and when you interact with or navigate the Services.


Personal Information Sources

We may collect personal information from the following sources:

  • Directly from you, including when you create an account, visit or use the Services, communicate with us, or otherwise provide personal information.

  • Automatically through the Services, including from your device when you use our products or services or visit our websites, and through the use of cookies and similar technologies.

  • From our service providers, including when we engage them to enable certain technology or services and when they collect or process personal information on our behalf.

  • From our partners or other third parties.

Cookies & similar technologies
We use cookies and similar technologies to operate our website, enhance your shopping experience (e.g., remembering items in your cart), and show you relevant ads. You can manage cookies through your browser settings. Disabling cookies may limit some functionality of the Services.


How We Use Your Personal Information

Depending on how you interact with us or which of the Services you use, we may use personal information for the following purposes:

  • Provide, tailor, and improve the Services. We use your personal information to provide the Services (including performing our contract with you), process payments, fulfill orders, remember preferences, send account notifications, process purchases/returns/exchanges, create and manage your account, arrange shipping, facilitate returns, enable reviews, recommend related products, and otherwise improve the Services.

  • Marketing and advertising. We use personal information to send marketing, advertising, and promotional communications (by email, SMS, or postal mail) and to show online advertisements on the Services or other websites, including based on your activity with us (e.g., items viewed or added to cart). You can opt out of promotional emails at any time via the unsubscribe link in those emails.

  • Security and fraud prevention. We use personal information to authenticate accounts, provide a secure payment and shopping experience, detect, investigate, and take action regarding possible fraudulent, illegal, unsafe, or malicious activity, protect public safety, and secure our systems. If you register an account, you are responsible for keeping your credentials safe.

  • Communicating with you. We use personal information to provide customer support, respond to inquiries, and maintain our business relationship with you.

  • Legal reasons. We use personal information to comply with applicable law or respond to valid legal processes, including requests from law enforcement or government agencies; to investigate or participate in civil discovery, potential or actual litigation, or other legal proceedings; and to enforce or investigate potential violations of our terms or policies.


How We Disclose Personal Information

In certain circumstances, we may disclose personal information to third parties for legitimate purposes subject to this Privacy Policy, including:

  • With Shopify, vendors, and service providers who perform services on our behalf (e.g., IT management, payment processing, data analytics, customer support, cloud storage, fulfillment and shipping).

  • With business and marketing partners to provide marketing services and advertise to you. For example, we may support personalized advertising with third-party services based on your online activity with different merchants and websites. Partners use your information in accordance with their own privacy notices. Depending on where you reside, you may have a right to direct us not to share information about you for targeted advertising.

  • With your direction or consent, such as to ship products, or through your use of social media widgets or login integrations.

  • With our affiliates or otherwise within our corporate group.

  • For legal or business purposes, including in connection with a business transaction (e.g., merger or bankruptcy), to comply with legal obligations (e.g., subpoenas or search warrants), to enforce terms and policies, and to protect or defend the Services, our rights, and the rights of our users or others.


Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve them. Information you submit via the Services will be transmitted to and shared with Shopify and certain third parties (which may be located in countries other than where you reside) to provide and improve the Services.

To help protect, grow, and improve our business, we use certain Shopify features that incorporate data from your interactions with our store, with other merchants, and with Shopify. In these circumstances, Shopify is responsible for the processing of your personal information for those specific features, including responding to your requests to exercise your rights regarding such processing.

To learn more about how Shopify uses your personal information and any rights you may have, visit the Shopify Consumer Privacy Policy (https://www.shopify.com/legal/privacy). Depending on where you live, you may exercise certain rights with respect to your personal information via the Shopify Privacy Portal (https://privacy.shopify.com/).


Third-Party Websites and Links

The Services may provide links to websites or online platforms operated by third parties. If you follow links to sites not affiliated with us, review their privacy and security policies and terms. We are not responsible for the privacy or security practices of such sites, including the accuracy, completeness, or reliability of information on those sites. Information you provide on public or semi-public venues, including third-party social networking platforms, may also be viewable by other users of the Services and/or those platforms. Our inclusion of such links does not imply endorsement except as disclosed on the Services.


Children’s Data

The Services are not intended for children, and we do not knowingly collect personal information about children under the age of majority in your jurisdiction. If you are a parent or guardian of a child who has provided personal information, please contact us using the details below to request deletion. As of the effective date of this Privacy Policy, we do not have actual knowledge that we “share” or “sell” (as defined by applicable law) personal information of individuals under 16 years of age.


Security and Retention of Your Information

No security measures are perfect or impenetrable, and we cannot guarantee “perfect security.” Information sent to us may not be secure while in transit. Please do not use unsecure channels to communicate sensitive or confidential information.

How long we retain personal information depends on factors such as whether we need the information to maintain your account, provide the Services, comply with legal obligations, resolve disputes, or enforce applicable contracts and policies.


Your Rights and Choices

Depending on where you live, you may have some or all of the rights listed below regarding your personal information. These rights are not absolute, may apply only in certain circumstances, and in some cases we may decline a request as permitted by law.

  • Right to access / know: request access to personal information we hold about you.

  • Right to delete: request deletion of personal information we maintain about you.

  • Right to correct: request correction of inaccurate personal information we maintain about you.

  • Right of portability: request a copy of your personal information and, in certain cases, request that we transfer it to a third party.

  • Managing communication preferences: you may opt out of promotional emails at any time using the unsubscribe option in our emails. We may still send non-promotional emails (e.g., about your account or orders).

You may exercise these rights where indicated on the Services or by contacting us using the details below. To learn more about how Shopify uses your personal information and any rights you may have for data Shopify processes, visit https://privacy.shopify.com/en.

We will not discriminate against you for exercising your rights. We may need to verify your identity before processing your request, as permitted or required by law. In accordance with applicable laws, you may designate an authorized agent to make requests on your behalf. Before accepting such a request, we may require proof you authorized the agent and may ask you to verify your identity directly with us. We will respond within the timeframe required by law.


Complaints

If you have complaints about how we process your personal information, please contact us using the details below. Depending on where you live, you may have the right to appeal our decision by contacting us, or to lodge a complaint with your local data protection authority.


International Transfers

We may transfer, store, and process your personal information outside the country you live in. If we transfer your personal information out of the European Economic Area or the United Kingdom, we will rely on recognized transfer mechanisms such as the European Commission’s Standard Contractual Clauses (or UK equivalents), unless the destination country has been determined to provide an adequate level of protection.

UAE notice: Naileey operates from the United Arab Emirates. By using our Services, you acknowledge that your information may be processed in accordance with applicable UAE data protection laws and other relevant regulations.


Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for operational, legal, or regulatory reasons. We will post the revised policy on this website, update the “Last updated” date, and provide notice as required by applicable law.


Contact

If you have questions about our privacy practices or this Privacy Policy, or if you would like to exercise your rights, please contact us:
Email: hello@naileey.com
Mailing (legal notices): Registered Agents Inc, 30 N Gould St Ste R, Sheridan, WY 82801, USA